Expeditions and returns

Expeditions

Your packages are sent at the latest within 2 days after reception of the payment. Know that our team does every effort to send you your order as soon as possible. Whatever is the chosen mode of delivery, we send you a link to follow your online parcel.

The shipment charges include the prepation and packaging expenses as well as the postal charges. The transport chargesvary according to the total weight of your order. We recommend you to include all your articles in a single order. We cannot group two orders placed separately and shipment charges will apply to each of them.

Return

If your product does not please you or if it does not fit for any reasons, you have a legal deadline of 14 days from the reception of you order to return it. Please contact us at bonjour@educalux.fr by indicating your intention to return the product. Also please indicate the reason for return. From reception of your e-mail, we shall indicate you the steps to be followed.